Privacy Policy

Privacy Policy

Last Updated: January 2026

Junklift (“we”, “us”, “our”) is highly dedicated to maintaining, covers yours privacy and keeping specific details in a clear, careful and reliable way, by following the instructions and requirements of the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Junklifts' privacy policy shows how we gather, maintain, use and keep your private data when customers approach our website, request a quote, hire our staff and communicate with us.

Information We Collect

From our online page, we might collect different kinds of private data.
- Details by your side
- Full identity
- Contact details
- Email address
- Property address or service access
- Images or videos of rubbish/items (when sent for quotes)
- Details submitted through quote forms, contact forms, or phone calls

Automatically Collected Information

- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Referral source (e.g. Google search, ads)

These specific details find the right way to enhance our website, services, and clients' knowledge.

How We utilise your data

We use your personal information to:

- For the exact location and cost discussion
- Time management, provide waste disposal or skip bin services
- Communicate with you about bookings or enquiries
- Make our website better and improve our services for client satisfaction
- Comply with legal and regulatory obligations
- Prevent spam, misleading, or security issues

We protect all your collected information with responsibility and do not sell or rent your personal information to any other committee.

Quotes, images & project Assessments

When you share your images or videos (via form, email, SMS, or messaging apps):

- These details are only used for access and pricing details
- Keep this information private and only use it by our professional staff
- Removed it after work completion or no longer required

Junklift's privacy policy does not allow to release or sharing of any images or videos without consulting customers.

Cookies & Website Tracking

Our website can use cookies & relevant technologies to:

- Improve functionality of site properly
- Examine customer’s knowledge & criteria
- To know how our website & marketing works

Customers can disable cookies option through browser setting. Some function may not work properly when cookies are disabled.

Third Party Services

We can use certified third-party services, including:

- Website host providers
- E-mail & communication tools
- Analytics services including Google analytics
- Advertising platform like Google Ads

These suppliers are required to keep your information carefully & use it only when it’s necessary.

How We Store & Protect Your Information

We take appropriate steps to your secure your shared information from:

- Un-authorised access
- Loss or misuse
- Alteration & changes

JunkLift protects your data by limiting access, utilising secure details & covering information securely.

How Long We Keep Your Information

JunkLift website only keeps your information as long as it’s needed.

- Just to provide service provision
- To meet legal requirements & procedures
- To resolve any misunderstanding & complaints

Details that are no longer necessary can be safely removed & deleted

Disclosure & Information details

You may share your private details only when:

- Required by law or legal authorities
- Essential to provide our guidance like assigning task to our crew members
- With your approval

We do not take your information for any other working or marketing procedures

Your Rights

Customers have the authority to:

- To know about their personal information & details
- Asked for exact details & services to verify
- Stop any type of marketing messages from us

For any type of other issues, you can inform us by using our website listed details

Children’s Privacy

Junklift services and the website do not work for children under 16. And do not collect any details and requirements provided by children.

Changes to This Privacy Policy

Junklift’s Privacy Policy might be updated at any time, just to indicate legal, mechanical, or system-based changes. The updated version will always be available on our online page.
If you have any complaints or issues about this Privacy Policy or how the junklift website covers your details, you can Contact Us

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